Description

Your Opportunity

This role offers an experienced Credit Controller the chance to step into a hands-on position within a growing multi-entity business based on the Brisbane Southside.

You will take ownership of a large debtor's ledger and play a key role in improving cash flow, reducing aged debt and supporting the business through a period of continued growth. This is a role where you can make a genuine impact, rather than simply following an existing process.

Working closely with an experienced Financial Controller and senior finance leaders, you will have the opportunity to manage complex customer accounts, build strong internal and external relationships, and contribute to process improvements across the credit function.

You will also support and mentor a small Credit / Accounts Receivable team, including both local and offshore team members. This would suit someone who enjoys taking ownership, influencing outcomes and guiding others, even if they have not held a formal management title previously.
This is a permanent position, based 5 days per week in the office, with onsite parking available

What You'll Do

You will be responsible for managing a large debtors ledger across a multi-entity business, with a strong focus on reducing overdue debt, recovering aged balances and improving debtor performance.

A key part of the role will involve driving collections activity through both phone and email, reviewing ageing reports, prioritising overdue accounts and managing complex customer accounts, payment plans, disputes and escalations.

You will work closely with customers and internal stakeholders to resolve invoice queries, payment issues and account discrepancies. You will also support customer account reconciliations, credit notes, allocations, journals and account adjustments where required.

In addition, you will maintain accurate collection notes and reporting, support month-end debtor updates and provide insight into collection outcomes and debtor performance.

As the business continues to grow, you will also have the opportunity to identify improvements across the credit control process and support a small Credit / AR team in delivering strong collection outcomes.

About You

You will be an experienced Credit Controller with strong collections experience and the confidence to manage a large and complex debtors ledger. You will be commercially minded, proactive and comfortable having direct conversations with customers and internal stakeholders.

You will ideally bring:

• Strong Credit Control / Collections experience
• Experience managing a large debtors ledger
• Confidence handling customer disputes, payment plans and escalations
• Strong communication and relationship-building skills
• The ability to work with internal stakeholders to resolve invoice and payment issues
• Strong attention to detail and the ability to manage competing priorities
• Experience supporting or mentoring team members
• Intermediate to advanced Excel skills
• Experience with Business Central,or D365 would be highly regarded

This role would suit someone who is resilient, solutions-focused and confident taking ownership of a busy credit control function.

Apply Today

If you are looking for a hands-on Credit Controller role where you can take ownership, improve collections and contribute to a growing business, we would love to hear from you.

Submit your CV directly via email to Maria Saavedra on maria.saavedra@roberthalf.com.au or by pressing the Apply button.

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