Description

Position Overview

This professional accounting specialist position has major responsibilities in posting payment transactions, maintaining segregated funds, balancing worksheets, completing logs, filing, scanning and preparing deposits daily. Identifies and resolves account discrepancies. Responsible for monthly reports, posting of outside domestic scholarship(s), student account billing, late fee posting, pre-collection activity on accounts, checks, seat deposits, prepayments, bankruptcy, campus-based loans and verifying student account documents. Serves as primary backup in the production of the KUID card. Employee maintains internal controls, researches and analyzes data, extensively utilizes Excel and database query, coordinates projects, develops and prepares reports. Federal and State laws, The University of Kansas policies, NCAA and departmental procedures including cash management guidelines must be followed. Employee is expected to provide quality customer service, exercise good judgment, have a high degree of concentration, planning and coordination to perform functions of their position and achieve accurate and timely results.

Job Description

25% - Cashiering/Related Activities

• Process daily deposits and payments for the university. Utilize dual control for opening secured drop boxes, processing deposits, payments made in person, transitioning couriered funds and daily closing. Immediately process appropriate deposit and payment information. This includes verifying cash, checks and credit card amounts and recording them on Daily Drop Box Log. Accurately post each transaction into Campus Solutions daily.
• Post student payments into SF. Assure all payments received are properly recorded into SF on-a-daily basis. Adhere to confidentiality rules, provide a receipt to each in person customer for every transaction processed. Answer all questions a student/delegate may have while attempting payment in a clear, friendly and attentive manner. Complete daily closing with accurate electronic check processing.
• Review daily cashiering activity processed. Maintain monthly Cashier Activity Report, Lockbox & Batch Report, and Deposit Report.
• Post student organization deposits weekly. Assure all amounts and account codes received are properly recorded into the spreadsheet. Strictly adhere to University and SAR policy and procedures in order to maintain proper controls over University assets. Complete daily closing with accurate electronic check processing, bank deposit, deposit slip and end of day cash count.
• Scan all cashiering documentation daily.

25% Projects - May include but not limited to:

• Review system report to assess which accounts qualify to have the NSF indicator removed. Communicate with management regarding which accounts may require an additional Bursar hold.
• Track seat deposits collected by various schools and deposited into FITC. Maintain log of students, dates, amount of payment and specified term. Prior to billing for Spring, Fall or Summer, review list with departments and request posting of the seat deposits to the appropriate student accounts. Continue to track any deposits to be reapplied to a future term. Prepare a monthly reconciliation of seat deposits and report to management.
• Assist with Non-Resident Alien (NRA) information gathering following department guidelines, doing so in an accurate and timely fashion. Set up international student scholarship files and transfer information to spreadsheets. Accept and evaluate completion of student documentation. Assist with notifications, student account tuition and fee calculations, taxation, and reporting to the State.
• Process monthly e-bill notifications for student financials. Review and spot check accounts looking for possible errors before the notification process begins.
• Complete and evaluate NPY Hold Release Request when approached by a student to allow their eligible authorized financial assistance to pay anticipated spring charges and outstanding charges on the account. Complete the form and provide FAS folder for their review. Follow-up with response to the student regarding whether hold release is permissible and/or payment is required.

20% KUID Card

• Serve as the primary backup in the production of the KUID card.
• Assist with production of card and end-of-day reporting and billing.

15% Monthly Reporting/Processes

• Assist management in developing more efficient and effective processes and communication of these processes with staff and department as requested.
• Review and post late payment fees monthly. Work with FAS during critical months.
• Track email in the office account for numbers received monthly.
• Track open group posts within Campus Solutions and follow-up with departments regarding the need to post or delete the batch.
• Monitor the report for Form 8300. Create form as needed.

15% - Customer Service and Other

• Communicate with customers and departments daily both in person, by phone or email in a professional manner.
• Research accounts charges, credits, service indicators, and message screens. Responsible for answering office emails through Outlook and Hawkhelp.
• Interpret, follow and comply with federal, state, industry, University, Financial Services and SAR rules/laws, regulations, policy and procedures. Responsible for exercising good working knowledge of various systems utilized in office operations.
• Engage in testing data for new systems, system upgrades, and/or new functions.
• Provide customer service by responding to email and other written correspondence, phone and in-person inquiries.
• Interpret Enroll & Pay student account activity as needed.
• Assist with incoming mail distribution processes and maintain department calendar and all logs as required.
• Represent the SAR's Office at student orientation or university informational activities.
• Perform all services in a timely, accurate and professional manner, while consistently providing high quality customer service.
• Assist management in developing more efficient and effective processes and communications.
• Continuously work to create a harmonious work environment with co-workers, administration and the campus community.
• Attend training as requested to enhance skills and perform functions better.
• Other duties as assigned.

Required Qualifications

1. High School diploma or GED equivalency and four (4) years of relevant experience or Bachelor's degree in Accounting, Business Administration, or related field.
2. Two (2) years cashiering/cash handling experience.
3. Three (3) years of experience in customer service employment: ex. public, internal, phone and face-to-face.

Additional Candidate Instruction

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume.
• List of three (3) professional references.

Only complete applications will be considered.

Application review begins Monday, March 2, 2026 and will continue until a qualified pool of applicants is identified.

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and procedures and is the Title IX Coordinator for all KU and KUMC campuses: Associate Vice Chancellor for the Office of Civil Rights and Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY. Reports can be submitted by contacting the Title IX Coordinator as provided herein or using the Title IX online report form and complaints can be submitted with the Title IX Coordinator or using the Title IX online complaint form.