Description

Bring your expertise in accounts payable operations to a team that supports accurate vendor invoice submission and timely issue resolution. You will partner with colleagues and stakeholders to improve process quality, strengthen controls, and deliver reliable outcomes. This role offers opportunities to broaden your operational and analytical skills through end-to-end workflow exposure and continuous improvement work.

As a Business and Operations Analyst within the Corporate Accounts Payable team, you will process vendor submission requests, monitor workflow health, and help ensure accurate and timely outcomes. You will investigate breaks, escalate issues when needed, and communicate clearly with partners to drive resolution. You will maintain documentation and support reporting and reconciliations to strengthen process controls and transparency.

Job responsibilities:

• Process business-as-usual vendor submission requests accurately and efficiently.
• Monitor key accounts payable processes and controls to identify potential issues.
• Investigate exceptions, mismatches, and breaks, and escalate urgent items in line with agreed timelines.
• Respond to high-priority submissions and related queries, including ad hoc requests.
• Coordinate end-to-end submission workflow activities, including reporting and reconciliations.
• Maintain process documentation and complete updates and periodic re-certifications on time.
• Participate in stakeholder or client group meetings to support issue resolution.

Required qualifications, capabilities, and skills

• Bachelor's degree (or equivalent work experience).
• At least 5 years of experience in accounts payable operations, invoice processing, or vendor management.
• Demonstrated ability to process high-volume requests with accuracy and attention to detail.
• Proven ability to communicate clearly with stakeholders across levels and functions.
• Strong problem-solving skills, including ownership of issues through to resolution and timely escalation.
• Proficiency in Microsoft Excel, PowerPoint, and Word for reporting and analysis.
• Working knowledge of enterprise resource planning systems (e.g., SAP) and invoice submission tools.
• Ability to work rotational shifts when required.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.\n