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Kansas State University
Manhattan, Kansas, United States (on-site)
5 days ago
Kansas State University
Manhattan, Kansas, United States (on-site)
8 days ago
Kansas State University
Manhattan, Kansas, United States (on-site)
16 days ago
Kansas State University
Manhattan, Kansas, United States (on-site)
30+ days ago
Kansas State University
Manhattan, Kansas, United States (on-site)
30+ days ago
Quinnipiac University
Hamden, Connecticut, United States (on-site)
30+ days ago
Kansas State University
Manhattan, Kansas, United States (on-site)
30+ days ago
Kansas State University
Manhattan, Kansas, United States
(on-site)
5 days ago
Job Type
Full-Time
Job Function
Academic Faculty

Description

About This Role:

This position serves as the front-line office manager. This position is critical to the effectiveness of the office through access to student payments and cashiering services, and through interpretation of student financial data. This position analyzes the impact of tuition and fee assessment, payment options and penalties, and ensures consistent and accurate financial data and responses to customer service questions. This position also compiles and analyzes customer engagements (phone calls, emails, in person visits, etc) in order to improve overall customer service. Communication of numerous policies and procedures are critical, as well as developing relationships with all staff members throughout the office and campus, to ensure consistent and top tier customer service.

Why Join Us:

Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off - vacation, sick, and holidays. To see what benefits are available, please visit: https://www.k-state.edu/hcs/benefits

We Support Diversity and Inclusion:

Worksite Options:

Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

This position is required to be performed on-site. Work is performed on employer premises or designated assignment location.

Visit this link for K-State's guidance and policies on remote work and flexible work arrangements. Remote work agreements are required for all flexible work arrangements and are subject to review.

What You'll Need to Succeed:

Minimum Qualifications:
  • High School Diploma
  • Six months of relevant experience

Preferred Qualifications:
  • One year of customer service experience
  • Ability to communicate well orally and in writing

Other Requirements:
  • Applicants must be currently authorized to work in the United States at the time of employment.

How to Apply:

Please submit the following documents:
  1. Cover letter
  2. Resume
  3. Three references

Screening of Applications Begins:

Immediately and continues until position is filled.

Anticipated Hiring Pay Range:

$15.73 - $19.65 per hour

Equal Employment Opportunity:

Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

Background Screening Statement:

In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.

Job ID: 74235165
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